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**Returns Policy**
We want you to be completely satisfied with your purchase from chinesepartsusa.com. We accept returns on parts within 10 days from the original receipt date. Please review the following guidelines to ensure a smooth return process:
**Eligibility for Returns:**
* **Timeframe:** Parts must be returned within 10 days of the original receipt date.
* **Condition:** All returned parts must be in new, unused condition, with all original packaging, tags, and labels intact. Parts are subject to inspection upon return.
* **Restocking Fee:** A 15% restocking fee will apply to all returned parts.
**Return Process:**
1. **Contact Us:** Before returning any part, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. This will help expedite the return process.
2. **Packaging:** Carefully package the part to prevent damage during shipping.
3. **Shipping:** You are responsible for all shipping costs associated with returning the part to chinesepartsusa.com, manufacturers, or distributors. We recommend using a shipping method with tracking and insurance. We are not responsible for lost shipments.
4. **Inspection:** Upon receipt of the returned part, we will inspect it to verify its condition.
**Refunds:**
* Once the returned part is received and inspected, and it meets the eligibility criteria, we will issue a refund to your original method of payment.
* Refunds will be processed after the part is received, not before.
* The refund amount will be the original purchase price less the 20% restocking fee.
**Non-Returnable Items:**
* Parts that have been used or installed are not eligible for return or refund.
* **Electrical parts cannot be returned under any condition.**
**Other Important Information:**
* We strive to assist you in ordering the correct parts, but it is ultimately the buyer's responsibility to ensure that the parts ordered are correct for their vehicle or application.
* We reserve the right to refuse any return that does not meet the above criteria.
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